Privacy Policy

Welcome to Yatra Services (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.yatraservices.com (the “Website”) and our travel-related services.

By accessing or using our Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name

Email address

Phone number

Billing address and payment details

Passport details or government-issued ID (if required for bookings)

Travel preferences and history

b) Non-Personal Information

Browser type, IP address, operating system

Device information

Cookies and usage data (pages visited, time spent, referral links, etc.)

2. How We Use Your Information

We use the collected information for:

Processing bookings, reservations, and payments

Providing customer support and assistance

Sending booking confirmations, updates, and travel alerts

Improving our Website, services, and user experience

Sending promotional offers, newsletters, and marketing communications (you can opt out anytime)

Complying with legal and regulatory requirements

3. Sharing & Disclosure

We do not sell or rent your personal information. However, we may share your information with:

Travel partners and service providers (airlines, hotels, transport operators, etc.) strictly for booking and reservation purposes

Payment gateways and financial institutions to process transactions securely

Legal authorities if required by law, regulation, or to protect our rights and safety

4. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to:

Enhance browsing experience

Remember user preferences

Analyze website traffic and performance

You can manage or disable cookies through your browser settings, but certain features may not function properly.

5. Data Security

We implement reasonable security measures (encryption, firewalls, secure servers) to protect your personal data. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on applicable laws, you may have rights to:

Access, correct, or update your personal information

Request deletion of your data

Withdraw consent for marketing communications

Lodge a complaint with data protection authorities

You can exercise these rights by contacting us at [info@yatraservices.com].

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our Website constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Yatra Services

Website: www.yatraservices.com

Email: info@yatraservices.com

Phone: +91-7018752002